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Terms & Conditions

Admissions Procedure

When a start date has been confirmed it is Nursery policy that a non-refundable deposit of one week's fees are paid. This will then be counted as fees paid for the first week of attendance of your child starting at the Nursery. Fees must be paid in full, weekly or monthly, in advance and can be paid by Direct Debit. Fees are payable during periods of absence from the Nursery, including sickness and family holidays.

Please Note: any request to swap days or book extra sessions must be made to the manager in charge at all times.

Personal Daily Needs

Milk feeds for babies (and any specific juice if preferred) must be provided by the Parents/Carers. Parents/Carers with children in nappies should bring adequate supply for the period of their stay.
A full set of spare clothes should also be provided in cases of accidents and all items of clothing must be named. The Nursery cannot accept liability for any personal property.

Collection Policy

We expect children to be collected promptly.

Parents/Carers who know they are going to be late (due to unforeseen circumstances) must telephone the Nursery to inform them of their expected time of arrival.

Parents/Carers who are constantly late should be aware that they will incur an extra surcharge for every additional 5 minutes - details of which are available on request.

If any person other than the Parent/Carer is collecting the child, the Nursery must be notified.

The child will not be released into anyone else's care without prior arrangement.

Absences

It is important that the Nursery is notified if a child is absent.
One weeks notice must be given to the Nursery for any period of prolonged absence.

Holidays

The Nursery is open throughout the year except for statutory (bank) holidays and Christmas (details of which will be published as required).

Sickness/Medication

If a child becomes ill in any way or has been prescribed medication the must not attend the Nursery for at least the first two days. This is to keep infection within the nursery to a minimum and to ensure the child is given the individual attention they may need. Our staff can only administer prescribed medicines by written request by the Parent/Carer and is both witnessed and recorded. Should a child become sick at the Nursery the Parents/Carer will be contacted immediately. It is essential the Nursery is supplied with all contact details and are notified of any changes straight away. At least one member of staff who has attained a first aid certificate is on duty at all times, should an accident occur.

Please Note: The Management decide whether or not a child is unfit for Nursery.

Leaving

Notice of leaving must be given in writing one month in advance. In cases of leaving without notice parents are liable for two weeks fees in lieu of notice.

A full report of the Nursery's policies and procedures are available upon request

ofsted
a quote from a parent
open times

Millstone Day Nursery, 17 Millstone Lane, Leicester LE1 5JN • Tel: 0116 251 2725 • email